1.1 The present terms and conditions (the “Terms” ) are applicable for all legal relations, products ("the Products") offers, sales and deliveries between the customers (hereinafter also referred to as “You”) and heikkileis.com run by Silmapete OÜ ( the “Web store” ), reg. code 14204150, registered address Uus 67-60, Tartu 50606 Estonia.
1.2 In addition to the present terms and conditions, the legal relations arising as a result of purchasing the Products from the Web store are regulated by applicable legislative acts of Estonian Republic.
1.3 Web store has the right to change the present terms and conditions. All the changes will be published online on stellasoomlais.com website and will come into effect immediately after their publication. Using the site or by placing an order the customers agree to be bound by present terms and conditions.
2. Prices
2.1 Prices in the Web store are stated in euro (€).
2.2 The prices don’t include the shipping costs. Shipping costs are specified in the order sum at Checkout for the customers to review before confirming the order.
2.3 If the customer order Products for delivery outside of the EU please note that the customer’s purchase may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by the customer.
2.4 Web store price list is valid for timely paid invoices. Web store has the right to change the prices indicated on website. All the changes will be published online on stellasoomlais.com website and will come into effect immediately after their publication.
2.5 Should the order be placed before the price change have occurred, the customer is obligated to pay the price which were in force at the time of placing the order.
3. Purchase and payment terms
3.1 In order to purchase a product from the Web store, please select the product and click “Add to card“ button. When you click the button “Shopping Card” then you can see the items on the card, change the amount and remove them. You can also see the shipping cost and total amount (with VAT).
3.2 When confirming the order enter your name, e-mail address, name of the Company (when the invoice is to a company), shipping address and phone number. Please double-check the billing and shipping information, since quick and uninterrupted delivery of your order depends on the accuracy of the info submitted. After confirming the order Web store will send You a e-mail to specify the details of the ordered Product if necessary.
3.3 In order to make payment you can use Credit Card or PayPal. Please note that we do not store customer’s credit card details within our website database. The total amount will be paid when confirming the purchase.
3.4 The contract enters into force the moment the payment is transferred to Silmapete OÜ bank account.
4. Shipping
4.1 Web store ships worldwide with a regular recorded post. Once your order is shipped we will let you know and send you the tracking code.
4.2 The products are made to order and are ready to ship between 3 workdays until 8 week depending on the product and availability of the material (it is specified in the product description page).
4.3 The shipping can take up to 7-9 working days for European countries and 21 working days to everywhere else. Usually it doesn't take that long, though. Please contact us in case you haven't received your parcel in that timeframe.
4.4 Web store is not responsible for the delivery delays or problems that are due to the incorrect entering of the shipping address by the client.
5. Copyright
5.1 All the content available on the Web store, including, but not limited to, text, graphics, logos, images, video and audio clips (the "Content") is the property of the Web store and is protected by Estonian and international copyright laws.
5.2 It is not allowed to use, reproduce, duplicate, copy, sell, modify, or otherwise exploit the Content in full or in part, for any purpose without linking the original source.
6. Privacy
6.1 The customer hereby gives the Web store the right to use certain personal information. Information that is provided while performing a purchase is collected by the Web store in order to fulfill the customer order and to develop the service provided to the customer.
6.2 Web store may collect the following data: Customer’s name, company name (when applicable), address, e-mail, phone number, payment method and purchased product information (including size).
6.3 Web store may forward the customer’s personal information regarding the delivery of the Product to the chosen delivery company.
6.4 Customer’s personal information is protected by all security measures required by law. Web store will not forward the personal information to any third parties, unless it is obligatory under the law.
6.5 The customer has the right to control all personal information related to the customer and ask Web store to change personal information.
6.6 The Web store may send the customer special offers, newsletters and questionnaires via the email provided upon placing the order if the customer agrees to this.
7. Liability and Force Majeure
7.1 The Web store and the customer are mutually liable for any damage caused to another party by not complying to the present terms in amount and in cases provided for by the applicable European Union legislative acts unless the damage incurred is be caused by circumstances beyond the control and could not have possibly foreseen (Force Majeure).
7.2 The Web store liability connected to any products acquired through the Web Store is strictly limited to the buying price of the products.
7.3 Any links to other websites which are not operated by the Web store is out of our control and we accept no responsibility for them.
8. Governing Law
8.1 All matters not covered by the present terms are to be resolved based on the applicable legislative acts of Estonian Republic.
8.2 All the disputes between the customers and Silmapete OÜ regarding ordering and buying products from the Web store are to be resolved by negotiations. Should the compromise not be reached, the Parties have the right to turn to Customer Protection Department or Tartu Maakohus (Tartu County Court) in order to protect their rights.